Bingoplua FAQ — Frequently Asked Questions & Detailed Answers

BingopluaTo update your profile information on -, log in and follow the steps below:

• Tap the profile icon at the top right of the dashboard.
• Go to the "My Profile" option.
• Click the "Edit Information" button.
• Enter your new name or updated details, then tap "Save".

Changing your mobile number is a slightly different process — because it's linked to your payment details. To update your number, contact Live Chat support directly. After verifying your identity with both your old and new numbers, the change is typically completed within 24 hours. If you have KYC verification pending before a large withdrawal, you may also need to provide a copy of your national ID.

BingopluaOnce you log in to -, you can view two types of history from your dashboard:

• Betting History: Dashboard → "My Bets" or "Bet History" → filter by date and market. You can see the odds, status (win/loss/pending), and amount for each bet.
• Transaction History: Dashboard → "Wallet" → click the "Transactions" tab. You'll find a full list of all deposits and withdrawals from the past 90 days.
• If you need records older than 90 days, email support — a PDF statement will be sent to you within 24 hours.

If you notice a disputed transaction, report it to support within 72 hours — delays may make it harder to verify records.

BingopluaCricket betting on is available in two modes — Pre-match (before the game starts) and Live (during the game). Here's how it works:

• Log in and go to the cricket section under the "Bet" menu.
• Click on your preferred match — view the series, venue, and pitch conditions.
• Choose your market type: Match Winner, Top Batsman, Innings Runs, Wicket Fall Time, Powerplay Runs — and more.
• Click on your preferred odds to add them to the bet slip, then enter your stake.
• Tap "Confirm Bet" — the amount will be deducted from your balance instantly.

In live betting, odds change with every ball. The minimum bet is ৳20, and you can place up to ৳50,000 on a single market. If you want to combine multiple bets, use the Accumulator or Combo bet option — your odds multiply if you win.

Bingoplua- offers a wide variety of slot games, each with its own gameplay style and reward structure:

• Classic Slots (3-reel): The simplest option. Start from just ৳20 — perfect for beginners.
• Video Slots (5-Reel): Complete with animations, themes, and bonus rounds. RTP typically ranges from 95%–97%.
• Megaways Slots: Thousands of winning combinations per spin. High risk, high reward.
• Progressive Jackpot Slots: A portion of every spin goes into a massive prize pool. With a little luck, you could win crores!
• Crash Games (e.g. Aviator): You decide when to cash out — fast-paced and full of excitement.

If you're new, start with low-stake classic slots. Once you're more experienced, explore Megaways or video slots — check the RTP before choosing. Each slot game's info button shows the RTP and bet limits.

Bingoplua's VIP program is divided into four tiers — every bet earns points, and as your points grow, so does your level:

• Silver (up to 1,000 points): 3% weekly cashback and odds boost benefits.
• Gold (5,000 points): 5% cashback, priority fast withdrawals, and exclusive match offers.
• Platinum (20,000 points): 8% cashback, a personal account manager, and access to exclusive tournaments.
• Diamond (100,000+ points): 12% cashback, higher withdrawal limits, a special birthday reward, and dedicated phone support.

Every ৳100 wagered earns 1 point (double rate on slots). Points can be redeemed directly for balance — 100 points = ৳1. Rewards Page View your current level and points from here.

BingopluaThe wagering (or turnover) requirement at means you must place bets totalling a specified multiple of the bonus amount before you can make a withdrawal. Here's an example:

• Say you receive a ৳1,000 bonus with a 20x wagering requirement.
• That means you'll need to wager ৳1,000 × 20 = ৳20,000 before the bonus becomes eligible for withdrawal.
• Sports bets generally count toward wagering only if placed at odds of 1.5 or higher. Bets below that threshold do not qualify.
• Slots generally count at 100%, while Live Casino table games may count at 10%–20%.
• Bonuses are typically valid for 30 days — if the wagering requirements aren't met within that period, the bonus will be forfeited.

Each bonus may come with its own specific terms — Bonus Page Check the latest terms from - or ask our support team.

BingopluaRegular sports and casino tournaments run on . Participation is usually automatic — in most cases, no separate registration is required:

• Sports Tournament: Place bets on selected series or events (such as IPL or the World Cup) and you'll automatically be added to the leaderboard. Rankings are based on total winnings or number of bets placed.
• Slots Tournament: Rankings are determined by spins played or highest wins on designated slot games.
• Prize Distribution: After a tournament ends, prizes are usually credited directly to winners' accounts within 24–48 hours.
• Reward Type: Rewards can come as cash prizes, free bets, bonus credits, or free spins.

Log in to view the list of active tournaments, current rankings, and prize pools — on the Rewards Page Go there. Keep notifications enabled in your profile settings to stay updated on new tournaments.